Camilla Ru's Portfolio

TERMS & POLICIES

(the boring but important stuff)

SHIPPING POLICY


Shipping Worldwide from the UK.

Most items are ready to ship within 48 hours but some are print on demand so as a general rule for delivery please allow:

- UK customers

2 to 5 business days

- International customers

3 to 10 business days

All items are shipped using the Royal Mail delivery service. Please No delivery to P.O. BOX addresses


RETURNS & REFUNDS


Returns, exchanges and cancellations are not accepted, all sales are final.

*Returns are only accepted where your order was damaged in transit due to faulty packaging.


*Refunds are accepted only in the case where defected items have been returned and received.


If orders have been returned due to not being collected, you will be required to pay for shipping.


So, please ensure all your details are correct before you complete your order.

Should you have any issues with your order, please don’t hesitate to contact thecamru@gmail.com



WHAT HAPPENS TO YOUR INFORMATION?


Part of looking after you the customer, is protecting your personal information. Your information will only be used when you have purchased an item from the store, as part of the buying and selling process, only the personal information you give such as your name, address, phone number and email address is collected to fulfil the transaction.


CONSENT


By providing your personal information when you:

  • Place an order
  • Complete a purchase
  • Verify payment
  • Return an order

you consent to your information only being used for that purpose.

If at any time you would like to withdraw your consent, please feel free to contact thecamru@gmail.com


PAYMENT

All payments are made through Paypal. For Alternative Payment methods please visit the Etsy store.


TERMS & CONDITIONS

© Copyright 2020 Art By Camilla Ru - All Rights Reserved and all artwork protected by law. Please do not use without permission and consent.


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